Call center company expansion bringing 100+ jobs to Bristol

NASHVILLE, Tenn. (AP) -- State officials say that call center company U.S. Solutions Group Inc. is expanding its operations in Bristol, adding 128 jobs in the process.

Gov. Bill Haslam and Economic and Community Development Commissioner Bill Hagerty say the expansion includes a $117,000 investment in Sullivan County.

U.S. Solutions opened its first call center in Tennessee in October 2012, investing $4.1 million and creating 548 jobs. The company provides services including inbound toll free customer care, billing support, national hotlines, web inquiry support, technical support and professional contact management services.

U.S. Solutions is owned by Teleperformance, a global contact center provider with 270 facilities in 46 countries.


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