Comcast restored after 2-hour outage


KNOXVILLE, Tenn. (WVLT) Many Vol fans missed part, if not all, of Tennessee's Homecoming football game against Auburn Saturday afternoon.

Comcast cable customers reported outages across East Tennessee around 12:00 p.m. causing fans at home to watch the game elsewhere.

"The only reason we even pay the cable bill, is to watch the games. We're not going to get anything back from this," said Cameron Garrison who went to Soccer Taco to watch the rest of the game.

After being down two hours, service was restored around 2:30 p.m.

The company's Senior Director of Government Affairs, Russell Byrd, told Local 8 News, "We're incredibly sorry for the inconvenience and disturbance for our customers today. We're still researching to determine what happened."

The outage may have made frustrated some, but it wasn't such a bad thing for some restaurants and bars.

The Bearden Hill Fieldhouse in Knoxville said it is typically not that busy during early home games, but when everyone's cable went out that quickly changed.

"We started getting busier and busier. We were pretty much to capacity when it was all said and done," said General Manager Ken Stuart.

Stuart said he's thankful they had a couple of sources, like satellite, to provide the game to their customers.


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