Hotel in Pigeon Forge listed as the dirtiest in America

Knoxville, TENN (WVLT) -- Trip Advisor named the Grand Resort and Hotel in Pigeon Forge the 2011 dirtiest hotel in America.

According to the website, "There was dirt at least a half an inch thick in the bathtub which was filled with lots of dark hair."

CEO and General Manager Nicky Darrell Chaney said he has already fired one manager, hired a new maintenance manager and new head of housekeeping, and is in the process of using a new sanitizer to clean the rooms.

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  • by Angela Location: Knoxville on Jan 26, 2011 at 08:39 PM
    My family & I almost stayed their last week but ended up going to to th Spirits Of The Smokies. They were Very clean & nice. Hopefully they will get it cleaned @ the Grand. Although they will have to prove to people that they have cleaned it up. Good Luck!
  • by tigger Location: knoxville on Jan 26, 2011 at 05:30 PM
    You all have no room to talk on this issue, first you need to update this photo. It has not looked like this for years. and i can promise you that there are dirtier places here such as "mountain view inn" in pigeon forge. They are litteraly falling apart and smell bad. And all the motels that are ran by dot heads.
  • by Angela Location: Knoxville on Jan 25, 2011 at 11:53 PM
    I wish they would demolish everything they have built in Pigeon Forge and Gatlinburg over the past 25 years. I used to love driving up there just to get away. Now it is always so busy that I hate it when I have to go there for business. I remember when you could see the mountains as clear as day anytime you looked at them. Now all you see is smog and filth everyday. It really saddens me that we are ruining such a beautiful place for money.
  • by Cindy Location: Crossville on Jan 25, 2011 at 11:46 PM
    I can't believe this place has been dirty for atleast 15 yrs. We were there for a week for a conventionin 1996 and the rooms were filthy then-cigarette butts, ashes etc. on floor. We asked for a non smoking room. And the blanket had several cigarette burn holes. All of our friends had filthy rooms. We complained but they didn't get cleaned.Never would go again.
  • by Carolyn Location: Loudon on Jan 25, 2011 at 09:53 PM
    We just stayed at the Riverstone Resort and Spa for the weekend in Pigeon Forge and it was one of the nicest, cleanest places I've stayed at. Isn't there some kind of inspection required similar to what restaurants have?
  • by shea Location: maryville on Jan 25, 2011 at 12:31 PM
    I agree with the poster that said most of the hotels in Pigeon Forge are nasty. They have built a couple of nice ones in the Burg in recent years, but the Forge is gross. It seems like with all the people that visit there, the property owners could fix up some of these places. Some of them need to be torn down or have complete renovations. I guess the owners are too busy making money to worry about what people think. Right, Mr. Nicky Darrell Chaney? No refunds if not happy with room or service?? Seriously?
  • by jana Location: ohio on Jan 25, 2011 at 11:48 AM
    I stay in River Place condos and their rooms are always very clean. I have also rented cabins and had great luck. I have never booked Grand Resort because I always felt it was over priced......River Place has great staff also....Betty at the front desk is the BEST!
  • by kristi Location: knoxville on Jan 25, 2011 at 11:04 AM
    They are all pretty nasty in Pigeon Forge and Gatlinburg and it amazes me how people still come here and spend 50 to 150 bucks a night just to sleep in filth. One would think to keep people coming back they would be required to at least have decent hotels. Amazing how people will sleep in filth to ride a go cart huh!
  • by Paizleigh Location: Gatlinburg on Jan 25, 2011 at 09:26 AM
    I'd say that Hotel Pigeon Forge would rank up there as well. Not only were the rooms dirty and the mattresses covered in mold and mildew but there was a massive bed bug infestation as well. I suggest that visitors to the Smokies visit the Sydney James in Gatlinburg. It's an older hotel but it is clean and ran by a local family who actually takes pride in their establishment. The staff is also fun, energetic, and very hospitable.
  • by Thundersheild Location: Hometown USA on Jan 25, 2011 at 07:23 AM
    I don't know, the hotel by Tangier Outlet was pretty disgusting when we stayed there, as well as the Country Inns and Suites in Corbin Ky. Both horrid. Stayed 1 night in Corbin, and we all ended up with skin rashes. There was an old little debbie cake stuck to the 2nd floor at the hotel by tangier outlets, hair in the tub, soap left on the bathtub, etc. I carry my own lysol, and bedding these days.
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