Health website call center closed on Thanksgiving

If you

FILE - In this Oct. 28, 2013, file screenshot, the U.S. Department of Health and Human Services' main landing web page for HealthCare.gov. Members of Congress are governing themselves under President Barack Obama�s signature law, which means they have great leeway in how to apply it to their own staffs. For lawmakers, it is about a section of the law that may _ or may not _ require them to toss some staffers off of their federal health insurance and into the Affordable Care Act�s exchanges. (AP Photo/U.S. Department of Health and Human Services, File)

WASHINGTON (AP) -- If you're planning to sign up for insurance under President Barack Obama's health care law while the turkey is roasting, don't count on getting help by telephone.

The Obama administration says call-center operators for HealthCare.gov have a day off for Thanksgiving, one of several scheduled holidays. Spokeswoman Julie Bataille said the call center will be closed from midnight Wednesday until midnight Thursday.

There's no day off, however, for the technical team fixing the troubled website. On Thanksgiving, they'll be monitoring its performance under what may be a surge of holiday users.

The Obama administration says scheduled repairs should allow the site to be ready to handle 50,000 simultaneous users by the end of the month, close to the level first envisioned. That translates to about 800,000 visits a day.


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