TOWNSEND, Tenn. (WVLT) - Police shut down Townsend's Family Inns Friday after three years of mounting complaints led to an investigation.
Police officer Tony Rayburn says the fire marshal found 70 to 80 percent of the rooms covered in mold. Others had standing water and a foul odor.
"There's a room that's actually been run through by a car. The front door had been busted out a week prior to our first inspection by somebody with a baseball bat," said Rayburn.
Reviewers ranked it lowest of 10 Townsend hotels. One called it, "The worst place I've stayed in 37 years."
Other hotel owners say this is unusual for Townsend.
"Hopefully it doesn't give the town a black eye, cause this is a really nice town," said Michael Girard, manager of Townsend's Gateway Inn.
Family Inns is owned by Ken Seaton. Seaton's also the owner of Pigeon Forge's Grand Resort Hotel, once ranked "Dirtiest in America" by Trip Advisor.
We reached out to Seaton, but he hasn't responded to calls.