Winter weather keeps utility companies busy

KNOXVILLE, Tenn. (WVLT) -- Utility companies have spent their Monday working to keep your services on.

Crews with the Knoxville Utilities Board have been checking equipment as the temperatures continue to drop.

"At this point we have appropriate resources and staffing on hand. We've got our crews around the clock and ready for whatever happens," said Andrea May at KUB.

While there haven't been any major KUB outages throughout the day, they say you can help prevent future ones.

"At home we recommend keeping your thermostat at a maximum of 68 degrees. So instead of reaching for the thermostat to hike up the temperature, instead, grab an extra layer," said May.

Over at Knoxville Plumbing Service, they say they've been working non-stop since last week with pipes freezing and bursting.

"Make sure you leave water flowing especially on outside facet and outside walls, leave those dripping, and open cabinet doors," said Knoxville Plumbing President Robert Keith.

Sometimes you may not even know you have a leak.

"Every house has a little red indicator triangle on their meters. If it's spinning and you have no water running in your house, that means you have a pipe busted," said Knoxville Plumbing tech Josh Tomlinson.

KUB says if you have an outage, contact them immediately.

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