CHATTANOOGA, Tenn. (AP) -- Some callers to Chattanooga's 311 call center went straight to the top.
Mayor Andy Berke put on a headset for about a half-hour and answered some calls on Thursday.
The Chattanooga Times Free Press reported Berke identified himself as the mayor to the five callers he spoke with.
Among issues Berke handled were a man complaining about concrete blocks placed in his yard, a man whose daughter needed to go to City Court and a resident who was looking for transportation to get health care. He was able to get resources for all of them.
Call center representative Jodi Pierce sat by Berke and helped him connect with answers for the callers..
The center's eight operators answer about 5,000 calls per week.
To comment, the following rules must be followed:
Comments may be monitored for inappropriate content, but the station is under no legal obligation to do so.
If you believe a comment violates the above rules, please use the Flagging Tool to alert a Moderator.
Flagging does not guarantee removal.
Multiple violations may result in account suspension.
Decisions to suspend or unsuspend accounts are made by Station Moderators.
Questions may be sent to firstname.lastname@example.org. Please provide detailed information.