NASHVILLE, Tenn. (AP) -- A new text-to-voice software system is helping firefighters and emergency medical crews get to the scene quicker in Nashville.
The system launched at the end of August after having been in the works for about a year.
The Tennessean reports that now, instead of a live dispatcher reading calls to fire and medical crews, they receive alerts from an automated voice affectionately called "Lola" or "Lolo" by workers in Nashville's Emergency Communications Center.
ECC administrators unofficially compared dispatchers' spoken alerts to recorded messages from "Lola" before the system launched and found that the recordings were faster.
Officials say they think it will decrease the time it takes to travel to a scene.
To comment, the following rules must be followed:
Comments may be monitored for inappropriate content, but the station is under no legal obligation to do so.
If you believe a comment violates the above rules, please use the Flagging Tool to alert a Moderator.
Flagging does not guarantee removal.
Multiple violations may result in account suspension.
Decisions to suspend or unsuspend accounts are made by Station Moderators.
Links require admin approval before posting.
Questions may be sent to firstname.lastname@example.org. Please provide detailed information.