Orlando, Fla. (AP) -- An airline is defending its decision to bump a family from a flight after a child's temper-tantrum delayed take-off.
Airtran Airways says "in fairness" to the other passengers, the crew made the decision to remove the family of three. It happened after a Massachusetts couple's crying three-year-old daughter refused to take her seat before takeoff.
The flight was leaving from Fort Myers, Florida.
The parents say they needed a little more time to calm their daughter, but "weren't given an opportunity to hold her, console her or anything." the airline also refused the mom's request to hold the child on her lap. Crew members cited f-a-a regulations.
Airtran reimbursed the family for the three tickets, and flew them home the next day. The airline also offered the family three free roundtrip tickets.
But the family vows never to fly Airtran again.
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