9 Things Hotels Are Doing To Attract New Customers

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Successful businesses always start with planning. So, focus on all the main stages: market analysis, identifying customer demand, competitors’ prices and their business strategies. Your business plan should be based on this information. However, marketing analysis should be left to experts who have sufficient experience in the field. Furthermore, the hotel business plan should contain a description of the project, that is, its goals and objectives, products and services.

Here it is necessary to determine the format of the institution, target audience, location, location, staff and equipment. Finally, you need to make a financial plan, make calculations. This indicates the amount of initial capital. Such calculations will help you assess your capabilities, but in order for the hotel to be in demand, read a few tips for attracting guests.

1. Location selection

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Successful hotels start with choosing a location, and there you have two options. You can opt for a larger or smaller middle. Also consider the location of your office, because it is certainly easier to gain control over the business if you are in the same place as the hotel. In such a situation, one should think about the clients, as well as the climatic conditions of the country.

We must not forget the importance of the hotel format, because people generally start with a small format. During the trial period they evaluate their abilities and try marketing strategies, if the hotel is in demand the investment pays off in a short time. Good results can encourage business expansion and development.

2. Connection with tourist attractions

This is a key point of hotel business, because it directly depends on the number of guests. For example, the choice of decoration can greatly change the atmosphere inside the facility. Pay attention to the surroundings of the hotel. If there are places of historical importance nearby, you can remodel a certain part of the hotel in accordance with traditional features. Remember that tourism and hospitality are two interconnected concepts. Choosing a facility near tourist attractions is a useful and economically profitable move.

3. Room interior design

Clients don’t like bright colors in the rooms, because it creates restlessness. Since the purpose of the room is to relax, choose colors carefully. You should also not skimp on the floor. In addition to the basic elements, you need to get additional elements like enough hangers. Bathrobes, accessory racks, accessories, grooming products, etc. are desirable. That way, you’ll get good reviews and attract new customers. Instead of regular cable TV, allow visitors to stream their favorite shows and desired content. There are many modern solutions that will definitely pay off for you.

Also consider some other services such as providing local delivery options. If you have an on-site gym, you can make various fitness videos or exercise equipment available in the room. The most popular styles for hotel rooms – it is classic, minimalist, neoclassical. It is equally important that the furniture and appliances are new and of high quality. In principle, the premises must comply with sanitary and fire regulations. If you click here you will find even more secrets of managing hotels that can later turn out to be rather useful.

4. Good hotel services

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This can help you attract people from all over the world. That way they will experience the best treatment while in your hotel. In addition to regular services, add something like surfing lessons for dogs if your hotel is pet friendly.

5. Maintaining hygiene

This is definitely the most important item when choosing a hotel. So, make sure you always have enough cleaning agents, detergents, laundry detergents, as well as the appropriate accessories. Towels, disposable slippers, bed linen, blankets, pillows, bathrobes and mini packages of shampoo, shower gel and conditioner will be included in this expenditure item.

6. Professional hotel staff

In order for all services to function well, you will need professional staff. When it comes time to hire service staff, make sure you find the right person for each position. However, you don’t need to hire new people to take your services to the next level. Since their behavior contributes to the overall guest experience, a member of staff can very easily spoil the impression. Rude, grumpy or helpless people drive guests away.

If you want to give them an unforgettable experience, encourage employees to show visitors that they care. For this purpose, you can organize workshops where communication skills are practiced and motivation is encouraged. It is also important to reward them for maintaining professionalism.

7. Advertising

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Finally, you must not miss social networks. Today, everyone is informed primarily on social media, especially travelers who travel frequently. On these platforms, they can find cheap flights, good hotels and other recommendations. In order to make contact with them, you need to be active online. Explore popular business trends and offer potential visitors multimedia experiences. By using more advertising platforms you increase your chances.

8. Advantages of booking season

Use this opportunity like your competitors! However, you need to be sure when your bookings will peak. A team of experts will help you in this, and they will carry out all the analyzes in detail. Once you have the data, you will be able to create attractive marketing campaigns in the seasons. Of course, make sure you’re addressing the right audience first. Otherwise, all the effort and money will be in vain.

9. Loyalty Programs

To attract more visitors, you have to offer them something that others don’t have. It is not an easy task, but it is not impossible either. Until then, opt for loyalty programs, because everyone wants to save money. If your other services are equally good, we are sure that you will achieve your goal in no time. This program offers great discounts and bonuses to loyal customers.


How to open a hotel business? Where to start? How profitable is this business? How to choose the best option for the type of business? These are just some of the questions that bother most entrepreneurs. Although it depends on the size of the institution and on the price policy in the region where it will be opened, the organization of this facility is quite expensive. However, there is no hotel that cannot be promoted. There are just clients you need to attract or those who are not interested in your services. Do your best to create an offer they can’t refuse.